FAQs

What was the biggest challenge you faced in creating your store?

Knowing when to stop tweaking things, given the sheer amount of customisation available.

What worked really well when using our platform?

The customisation of the theme was very powerful, and being able to rearrange by drag-and-drop, delete things as needed, and use Shopify tools such as Burst to easily find stock imagery. Having all these tools under the Shopify umbrella help reinforce the notion that Shopify really do care about the merchants.

What could be improved when using our platform?

Honestly, nothing comes to mind. I've been very impressed with the product.

How did this experience help you build empathy for our merchants?

There are so many moving parts to an online shop, and you have to have a pretty firm grasp on all of them at the beginning if you're a small shop. Things like copywriting, photography, graphic design, SEO, even marketing. So our merchants are having to be incredibly multi-talented when launching their stores.